Privacy Policy & Cookie Disclosure

1. Who we are (data controller)

Boat Cruising Vasilije operates this website at www.skadarlake.tours (private Skadar Lake boat tours from Rijeka Crnojevića, Montenegro). For privacy-related requests, contact us at info@skadarlake.tours or +382 67 564 578.

2. What this policy covers

This policy explains how we process personal data when you visit our website, how we use cookies and similar technologies, and what choices you have. It applies to visitors in the European Economic Area (EEA), United Kingdom, Switzerland, and Montenegro, in line with the EU General Data Protection Regulation (GDPR) and applicable local law.

3. Data we collect

• Contact data — if you email or call us (name, email address, phone number, message content). We do not operate a booking form that stores data on this site.
• Usage and device data — only if you accept cookies: pages viewed, approximate location (derived from IP), browser/device type, referrer, and interactions used for analytics and advertising (via the services below).
• Cookie consent choice — stored locally in your browser (accept or reject) so we do not ask on every visit.

4. Cookies and similar technologies

Non-essential cookies and trackers are loaded only after you click Accept on our cookie banner. If you click Reject, we do not load Google Tag Manager, Google Analytics, Google Ads tags, or Vercel Analytics for that browsing session (and on future visits, until you change your choice via Cookie settings in the site footer).

5. Legal bases (GDPR Article 6)

• Consent — analytics and marketing cookies (Google Analytics, Google Ads, Vercel Analytics via GTM). You may withdraw consent at any time via Cookie settings.
• Legitimate interests — responding to enquiries, protecting our website from abuse, and keeping basic records of communications, balanced against your rights.
• Legal obligation — where we must retain data for tax or regulatory purposes (if applicable to a specific transaction).

6. Third-party advertising and remarketing

With your consent, we use Google Ads remarketing and conversion tracking. Google and other vendors may use cookies or device identifiers to show ads based on past visits to our website. Processing is subject to Google's Privacy Policy. We use Google Consent Mode when loading tags after you accept.

7. International transfers

Google and Vercel may process data in the United States and other countries. Where required, they rely on appropriate safeguards (such as EU Standard Contractual Clauses). See their privacy notices for details.

8. Retention

Contact messages are kept as long as needed to handle your request and for a reasonable period afterward. Analytics and advertising data retention is controlled by Google and Vercel according to their settings and policies. Your consent choice remains until you clear site data or change it via Cookie settings.

9. Your rights

Depending on applicable law, you may have the right to: access your data; rectify inaccurate data; erase data; restrict processing; data portability; object to processing based on legitimate interests; and withdraw consent at any time (without affecting prior lawful processing).

To exercise these rights, email info@skadarlake.tours. You may also lodge a complaint with your local supervisory authority. In Montenegro, this is the Agency for Personal Data Protection (AZLP).

10. Opt-out links

You can opt out of Google's use of cookies for personalized advertising via Google Ads Settings, and opt out of many third-party cookies via the Network Advertising Initiative. Rejecting cookies on our banner prevents our site from loading those trackers on subsequent visits.

11. Children

Our services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us and we will delete it.

12. Changes

We may update this policy from time to time. The effective date at the top will change when we do. Material changes may be highlighted on the website.